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How can I removed a closed task that still shows up on JIRA Ticket Notification Assistant?

I have this haunting JIRA task that has been closed /done but yet it still shows up on our daily JIRA Ticket Notification Assistant emails. Does anyone have any inside on how I may disable this old task from notifying us? This is the only task thats giving us issues.

 

Thanks!!

  

1 answer

Could you please share the filter on which your daily JIRA Ticket Notification subscription is based?

Look it up here: Issues->Manage Filters

It might be possible that ticket just fits filter conditions. Just a guess, resolution is not set.

How can I removed a closed task still shows up on JIRA Ticket Notification Assistant?

I don't have any filters.. This is the only closed issue that is on the notification. We have no problems with other issues. Thanks.

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