How can I merge duplicate incoming emails into a single issue?

Dave Ferguson October 23, 2015

Our application emails issues / application errors into Jira.  Is there a way to get it to auto merge emails that are the same (by subject) into a single issue?  

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Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 23, 2015

In JIRA you can't. But you can try to use something like the JIRA Enterprise Mail Handler Add-On (https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui).

-- Pedro

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