How can I get all custom fields that belong to a certain JIRA Service Desk request type?

Here's how I can get all custom fields for an issue -

CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();
List<CustomField> allCustomFields = customFieldManager.getCustomFieldObjects();
        
        for(CustomField f : allCustomFields) {
            Object value = issue.getCustomFieldValue(f);
            // more code    
        }

EDIT  June 27 2016 5 PM EST :

How can I do the same for a service desk request type - https://confluence.atlassian.com/servicedeskcloud/creating-service-desk-request-types-732528762.html

How can I do the same for a workflow?

 

1 answer

1 vote

Fields don't belong to workflows, they belong to issues.

Some workflows might refer to fields in functions or screens - is that what you mean?  You'll need to read the workflow xml for those.

Hmmm. You're right. I confused myself between "workflows" and "request types" in JIRA Service Desk.

Ah, I see.  Then it's sort of a yes, but with an extra layer.  Request types map on to JIRA issue types, so if you can work out that mapping, you can use the same method to get the fields  (I've not tried it, so I'm not sure how to get there)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

127 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you