How can I find overdues?

[Arman Kurmanay]

How can I compare due date and resolution date? or how can I find overdues? what instruments I can use to solve this task?

[Meck · Accepted solution]

Arman Kurmanay, you can use a JQL.

Compare due date and resolution date

You can use this fields:

• due date
• resolved
  
  

duedate < endOfDay() and status != resolved

image2016-6-9 1:49:27.png

and if you have JIRA SERVICE DESK

"Time to resolution" = breached()

Regards,

Lameck.

[Arman Kurmanay]

Thanks!