How can I determine the hardware spec requirements

500 users - JIRA Core & Confluence

6-10 agents Service Desk

1 answer

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For JIRA, see https://confluence.atlassian.com/enterprise/jira-sizing-guide-461504623.html (there's no need to worry about your agents on top of your normal users - think of them as users who do some different stuff but don't add more or less load than a normal user)

For Confluence, https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html is a good start

Thanks as always Nic

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