How can I count issues with overdue SLA?

Hello,

I have SLA time as issue property, and I need to show for each day the amount of issues which SLA is later than the date. How can I do it?

 

1 answer

Hi Alina,

Custom field with date can be imported as measure, then a new measure 'Issues with ..custom date..' will be created for you. See more details here https://docs.eazybi.com/display/EAZYBIJIRA/Custom+Fields#CustomFields-Measureswithcustomdatefields.

You can use this measure in cumulative calculation with PreviousPeriods function as follows

Cache(
  NonZero(Sum(PreviousPeriods([Time].CurrentHierarchyMember),
    [Measures].[Issues with SLA time]
  ))
)

When Time dimension is on rows, this Measure will show how many issues had the SLA time before the end of each period that is selected on rows.

Let me know if there is anything else I can assist you with!
Kind regards,
Lauma / support@eazybi.com 

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,111 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot