HI Swantje,
Assuming you have JIRA Cloud + Confluence, with default groups, set up the user account via User Management and:
There is information about the administrators and site-admins groups in Cloud here: https://confluence.atlassian.com/cloud/manage-groups-744721627.html
It could be different if you have customised your groups, but I hope this helps.
Sam
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No problem. Glad to help.
If my answer was useful, please consider marking it as accepted. That will help me and others.
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