Assuming you have JIRA Cloud + Confluence, with default groups, set up the user account via User Management and:
There is information about the administrators and site-admins groups in Cloud here: https://confluence.atlassian.com/cloud/manage-groups-744721627.html
It could be different if you have customised your groups, but I hope this helps.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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