Take a look at this:
https://confluence.atlassian.com/jira/importing-data-from-csv-185729516.html
Hi Udo, thanks but I do not have global permissions, only admin for my own space. So the "Administration > System > Import & Export > External System Import > Import" button is not available to me. I only have the "Issues/ Import Issues from CSV" option in the menu.
Do I need dedicated permissions as space-admin?
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Ok. so currently you can only import issue via csv (as described here https://confluence.atlassian.com/jira/creating-issues-using-the-csv-importer-636420874.html) but you need to update issues. Therefor you need global JIRA Administrator permission.
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