How can I add a new user story from Jira Portfolio?

When I click the "+" icon Screen Shot 2016-12-28 at 3.31.08 PM.png, I get the following error: "The projects associated with this plan do not contain any issue types mapped to this hierarchy level. Please change your plan's issue sources or adapt Portfolio's hierarchy configuration in the Administration area."

If it try to edit the Portfolio's hierarchy, my epic and user story rows are locked. How do I unlock them so I am able to add user stories from the JIRA Portfolio interface? 

Screen Shot 2016-12-28 at 3.32.08 PM.png

2 answers

1 accepted

This widget could not be displayed.

Ok that makes sense. Why am I missing a "+" icon from the epic then? Isn't that where I would add another user story?

Hey @Brandon Olmstead,

The + icon is only visible when there are no children of the issue. As soon as there's at least 1 child issue the "+" turns into an expand ">".

To add another story to the Epic hover your mouse in-line where you want it to be and a plus line will appear. i.e:

image2017-1-4 14:56:32.png

This also works if you want to add an issue to a particular rank in your scope table (without creating at the bottom and dragging it to the desired place):

image2017-1-4 14:57:7.png

Hope this helps.

Cheers,
Rhys

So it's a UX decision. Ok, that makes sense. It would make it easier if the "+" icon never went away. None the less, good to know. Thank you for your help!

This widget could not be displayed.

By clicking the "+" icon, you are actually adding a sub-task to the selected story. I suppose that you don't have a sub-task issue type in the issue type scheme of your underlying project, hence the error.

To add a story, scroll to the bottom of you Story backlog in Portfolio and click the Screen Shot 2016-12-29 at 11.06.53.pnginstead.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

83 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you