How block spam issues created on JIRA?

ChengjiangJ October 26, 2015

There some spam issues created on our JIRA. This is community JIRA, and open to all over the world. Everyone can register an account and report issues on it. Is anyone can give me some suggestions?

Any suggestions are appreciated!

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Jared Dohrman [Design Industries]
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October 26, 2015

Hi @Chengjiang Jin,

Check the answer on this question: https://answers.atlassian.com/questions/16883503/how-to-block-spam-mails-from-entering-jira-service-desk-queues-from-email-channeling-

They are suggesting the use of CAPTCHA 

 

Thanks,

Jared - Design Industries

Nic Brough -Adaptavist-
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October 26, 2015

The problem is that CAPTCHA was broken several years ago - this system of Answers is under constant attack and several accounts get past CAPTCHA here every day. If this user wasn't already using CAPTCHA, their system would be utterly unusable, as it is, all they can realistically do is delete spam accounts, and turn off the global ability to sign up.

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