Hiding Fix Version field on Sub-Tasks causes Sub-Tasks to not appear in Live Plans [labs]

Hello,

I cannot seem to get Sub-tasks to appear on my Live Plans.  I confirm that my Hierarchy levels are set to default: image2016-5-25 13:22:0.png

 

I can create a new sub-task from the live board under a story, and it successfully creates the issue, but on refresh the sub-task does not appear on the board.

Update:

I have found out why the Sub-Tasks are not appearing.  We have made a field configuration change to hide 'Fix Version' on our Sub-Tasks because we want to control that at the Story and above level. Having this field hidden is causing the Sub-Tasks to not appear on the Live Plan.  I can confirm that showing that field causes the items to start appearing on the Live Plans.  Can someone explain this behavior?

1 answer

1 vote
Steven Behnke Community Champion May 26, 2016

On each Live Plan, you add issues to the Plan by defining a Scope: A scope in this case is a Project, a Filter, or a Software Board.

It sounds like you don't have Sub-Tasks within that defined scope – 

  1. Click on the more menu buttonimage2016-5-26 17:51:52.png which is present near the title of the plan
  2. Click the Configure option
  3. On the left of the Configure page there is a vertical navigation – Click on Issue Sources
  4. Verify that Sub-Tasks are avaliable in those listed sources

 

I see that Sub-Tasks are not showing up on the Issue Sources screen, so this led me to digging to explain why.  We have made a Field Configuration change to hide Fix Version from our Sub-tasks.  This is because we want to control release Fix Version explicitly through the Story Level and higher.  It appears that hiding the Fix Version field causes Sub-Tasks to no longer appear in the Live Plan.  I can confirm that if I show the Fix Version field on Sub-Tasks they do start appearing on the Live Plan.  Can anyone explain why this behavior is happening?

Steven Behnke Community Champion May 27, 2016

I'll try to reproduce myself when I have time, but I'm operating in a different timezone than I usually do so it's now night here. smile

Thank you for additional details.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

79 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you