Hide graphically a workflow transition to user but keep it available for plugin


In a Change Management workflow, we internally developed a plugin that displays a new Action in the Actions button, called Qualify. It brings the user to a screen which allow user to select CMDB items.

Going out of this screen plays automatically a transition, as the current user, to change the status of the ticket from "In Progress" to "Pending Change Manager".

My requirement is to avoid the user to play manually the transition (it must be, but to keep it in order my plugin to change the status of the ticket.

Consequently, I need to hide this workflow button graphically, but keep it available for my plugin.

I made a lot of research : triggers doesn't apply to me, permissions trick is too restrictive as JIRA username used is the same on both automatic or manual cases...

I have 2 ideas in mind : a propertyKey , or a trick with script in announcement banner (quite dirty...)

Thanks for your support

2 answers

If you're using the JIRA suite utilities plugin you can add a "Hide transition" condition to the transition. The button will disappear for the user but it can still be triggered from another workflow function / plugin. Hope that helps

Hi Christian,

Thanks for your quick answer. I should have said that I'm in JIRA 5.2.11 with JSU version 1.3.5. Too bad...

JIRA Misc can do it, as described in documentation but exepensive for only this feature.


Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

630 views 4 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot