I need to hide a custom field from the issue view page if issue status is "Open".
The field is having default value and later it will get automatically updated during workflow. So i expect it not to appear in the issue view during open status.
I have a field counter which by default is 1 and by workflow it adds up to 1 when each time a transition is performed. So i cannot remove the default value for it.
If the issue is in OPEN status i want this field counter to be invisible.
Please suggest solutions.
Hey what are you using to increment the counter? Isn't it possible to include something like if (counter == "") counter = 1; in the script?
I am not aware of any possibilities in JIRA standard to hide a custom field only in a certain status. One thing you could do is exclude it from the view screen and use a global transition or Blitz action button (add-on for JIRA server) to display the value each time the button is clicked. If you use a global transition I am afraid the field will be editable...
An alternative approach is to use the behaviours of ScriptRunner for JIRA to hide/show the field as required. More documentation is available at https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html
As suggested by Christoph you could start the count on your custom field when you make the transition to the appropriate status if the value is undefined at that point. In certain circumstances this would mean your custom field would not be shown when it is undefined.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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