I'm a JIRA administrator and have a Tempo Project Managers role. Still I cannot view the Timesheets of a particular user. She was fired and her account is inactive, does it matter? I can view other users' timesheets in that team though.
Sorry for the late reply, but I was on vacation.
The User Timesheet can only be accessed if the inactive user is still in the Team.
To view the User Timesheet of another User, you need to have the "Approve Timesheet" permission for the Team that the User is a member of. You can not access this Timesheet directly via the User dropdown in the Timesheet view, but need to use the cogwheel in the Team Timesheet (see also https://tempoplugin.jira.com/wiki/display/TEMPO080/Team+Timesheet, Viewing a team member's timesheet).
If the User is inactive in JIRA but still in the Team, an Approver should be able to approve the Timesheet for this user and should not cause any permissions conflict.
Also, if the user is still in the Team, his hours will show in the Team Timesheet, which might be useful for reference.
Hi there! Shannon from Statuspage here. 👋 With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs