As an example, I've worked for several companies most of which use Atlassian products in some divisions, however the user base is primarily developers and analysts whereas the benefits of these tools would be far greater if the entire organisation was enabled to use these tools, and it would stop other departments using other sub-optimal expensive tools. At the moment it is difficult to see who the Atlassian product decision makers are within my large organisation - a company page listing these details would help - so I can lobby them to increase the user base.
Similarly, I see friends at other companies managing issue lists in spreadsheets etc. and just know they would immediately benefit from using JIRA yet there is no mechanism for me to refer them to a salesperson within Atlassian. Atlassian has no idea who I am, what my Atlassian skills are, or that I am a massive fan of your products so my request for salesperson referral would be treated the same as any other person accessing the website.
Basically - you have an incredibly loyal and passionate user base for your product, so how can you use their experience for the benefit our your company?
Well, first, this is probably for Ask the CEO about IT service - Webinar with Atlassian co-CEO Mike Cannon-Brookes ?
But there is a point I can answer - Atlassian doesn't really have sales people, so there's no one to refer to.
Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...
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