Atlassian don't generally have sales people who do this, they rely on existing customers, partners and experts.
What would you like to know about Service Desk? There's plenty of online material, and if that doesn't answer your questions, then feel free to ask here, or maybe engage a local partner/expert
Sorry, I misunderstood. I did not realise that "help desk for JIRA" was a product.
I can't tell you much more than the documentation - see http://www.teamlead.ru/display/HFJ/HelpDesk+for+JIRA+vs+JIRA+Service+Desk
The add-on makes a plain JIRA a bit more "help desk" like, but does not implement Queues, Reporting, Knowledge Base, simplified workflows or issue types, etc, and it exposes the customers to the issues directly, rather than a simplified view
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs