When attempting to add a link to a project, the following error is thrown by PSQL.
We couldn't save the link for you
Caught PSQLException for insert into "AO_550953_SHORTCUT" ("NAME", "SHORTCUT_URL", "ICON", "PROJECT_ID") values (?, ?, ?, ?)
Has anyone seen this error and if so, how did you resolve it?
So that specific table is in use by the Jira projects plugin. This is a system bundled plugin for Jira. But I am still not sure exactly why you might be getting this SQL exception. My thought is that perhaps the database itself has not be setup as Jira is expecting per our documentation, (SQL user rights, incorrect collation, table encoding are among my top suspects). If those are the cause, then it might be necessary to walk back through the setup of the database in Connecting Jira to Postgresql.
I would be interested to learn more about this:
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events