Help my Board has disappeared

Hello ,


Help my Board has disappeared I don't know how to recover it. When i go into the board configuration I get this error:

ID '<number snipped>' does not exist for the field 'project'.

I am new  to this and now panicking slightly!

Would anyone know where to start with this

1 answer

1 vote

The project the board filter refers to has been deleted or hidden from your account.

You should be able to change the filter to refer to valid project(s), but check that you can see the project first.

ah thank you,


I can get into the board if i log in as the guy who set it up, the filter query says

project project = 1project = 11102 ORDER BY Rank ASC

However that is greyed out.  Is this an issue of permissions?

The greying out of the filter is probably permissions - sounds like the person who set up the board based it on a shared filter that they don't own!  As an admin, you can change the ownership of filters, so that might be worth a try.

Filters that report projects as id numbers tend to be trying to report on deleted projects - you get the id in there because there's no project name to look up.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

879 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you