My colleague upgraded our Jira and Confluence from v7.1.8 to 7.3.1.
Now we have the following problem during our Health check:
"Checks if JIRA is able to access itself through the configured Base URL."
We have this configured in /etc/httpd/conf.d/ssl.conf:
<VirtualHost *:443> ServerAdmin email@example.com ServerName jira.corp.int SSLEngine On SSLCertificateFile /etc/httpd/certs/jira.corp.int.crt SSLCertificateKeyFile /etc/httpd/certs/jira.corp.int.key SSLProxyEngine on ProxyPass / http://localhost:8080/ connectiontimeout=1200 timeout=1200 ProxyPassReverse / http://localhost:8080/ ProxyPreserveHost On ProxyTimeout 1200 ProxyRequests Off ProxyVia Off ErrorLog /var/log/httpd/jira.corp.int/ssl-error.log LogLevel warn CustomLog /var/log/httpd/jira.corp.int/ssl-access.log combined ServerSignature On RequestHeader unset Proxy early </VirtualHost>
Also, we have Connector configured in our cat /opt/atlassian/jira/conf/server.xml:
<Connector port="8080" maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443" acceptCount="100" disableUploadTimeout="true" bindOnInit="false" ProxyName="jira.corp.int" />
At this point the integration between Jira and Confluence is OK, but the Health check is not.
If we add to the connector those lines:
scheme="https" proxyName="jira.corp.int" proxyPort="443"
the integration between Jira and Confluence breaks down, but the Health check of Jira is OK.
Do you have any idea what seems to be the root cause of the problem?
Without knowing the full story of your configuration or setup. But I would guess you run JIRA and Confluence on the same server without context path. If you can run JIRA and Confluence app links without proxy this should be possible by following this KB.
Please review the existing https://confluence.atlassian.com/jirakb/health-check-jira-base-url-859447384.html suggestions.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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