Have there been any reports of java.lang.OutOfMemoryError: GC overhead limit exceeded when using Links Hierarchy for JIRA & Agile from Kinto Soft??

Whenever users try viewing a particular issue that has approximately 65 links that are 3 levels deep, the CPU and memory begin spiking and JIRA becomes unavailable.

 

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Do you have the same behavior for the same issue when the addon is disabled? If no, then it's a bug in Links Hierarchy for JIRA & Agile addon. In this case please directly contact the vendor and ask for the fix.
Added "com.docminer.jira.issue-links" to increase chances for this question being noticed by the vendor.

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