Hard time installing Add-On "Structure"

Hey all,


I am having a hard time installing the free trial of Structure for my JIRA application. I have followed the steps but I get stuck at the third step (this is via the JIRA marketplace) where it says to "Upload Add-On". Maybe I am blind but I have searched this page over 3 times and can't seem to find that link. To that when I try to go through the marketplace within JIRA I can not search and find Structure anywhere.

Thanks for any help!

2 answers

This widget could not be displayed.

To find the Upload Add-on link, go to Admin / Add-ons / Manage Add-ons. Note that you need system administrator permissions, merely administrator doesn't suffice.

2016-07-11 10_19_39-Manage add-ons - GEE JIRA Issue Tracker.png

By the way, if you can't find Structure through the Find New Add-ons page (but other add-ons are available), that could mean your version of JIRA is not supported by Structure.

This widget could not be displayed.

My guess is that you are using JIRA on Cloud.

Structure is not available for Cloud, and Cloud does not allow the upload of arbitrary type-2 add-ons, only Connect add-ons.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

148 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you