Ghost in a shell (system) ??

Hi
Since few days we've experienced problem with posts like that image2017-2-21 8:43:55.png

Bu no one logged to on Admin account and change anything
Any tips??

5 answers

Hi Lukas,

I assume Big Picture is your candiate that cuases this "issue" ...

Within Big Picture you can configure two date fields, that will be uses for the Gant visualisation. If someone configured a plan with issues of your ZP2846 project and plays with the "issue bar" within the view, JIRA will automaticiy update the date fields of the issue. 

 

Hope this helps

Cheers,

Julian

Hi Łukasz,

You should start from checking atlassian-jira.log file. You have time of execution of issue updating so you can check if any info or warning occur in log in this time.

If this updating occur after transition (or creation), that means, that you have probably post-function on this transition, which is executed by technical user (admin JIRA)

if this updating occur after some issue event (create, update, comment, assign, ...) the same situation but is it is executed probably by listener. You can find it in administration -> system -> listeners. In the name of listener class you can recognize plugin which contains this listener and you can disable it and check it.

The last probably possibility: if it is not connected with any event, that means, it is executing by service. You can find this service in the same way as listener in administration-> system -> services.

 

I hope I've helped you.

 

Best Regards from Wrocław

Do you have any listener, automation etc in your system? Any add-ons? This might have a lot of sources ...

 

Cheers,

Julian

my addons

User-installed add-ons

Hi Łukasz,

Please contact support@softwareplant.com if the issues still exist.

Thanks in advance!

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

54 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot