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Getting "Sorry we had some technical problems during your last operation", java.lang.NullPointerException when trying to delete issue.

Robert Robert11
Robert Robert February 10, 2016

I'm getting the error below when trying to delete an issue. Any ideas on how to fix this?

java.lang.NullPointerException

java.lang.NullPointerException

        at com.atlassian.greenhopper.manager.issuelink.EpicLinkManagerImpl.getEpic(EpicLinkManagerImpl.java:102) [?:?]

        at com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType.getValueFromIssue(EpicLinkCFType.java:259) [?:?]

        at com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType.getValueFromIssue(EpicLinkCFType.java:40) [?:?]

        at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:418) [CustomFieldImpl.class:?]

        at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper$DeletedIssueEventData.collectCustomFieldValues(DefaultIssueDeleteHelper.java:332) [DefaultIssueDeleteHelper$DeletedIssueEventData.class:?]

        at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper$DeletedIssueEventData.<init>(DefaultIssueDeleteHelper.java:316) [DefaultIssueDeleteHelper$DeletedIssueEventData.class:?]

        at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper.deleteIssue(DefaultIssueDeleteHelper.java:114) [DefaultIssueDeleteHelper.class:?]

        at com.atlassian.jira.issue.managers.DefaultIssueManager.deleteIssue(DefaultIssueManager.java:897) [DefaultIssueManager.class:?]

        at com.atlassian.jira.bc.issue.DefaultIssueService.delete(DefaultIssueService.java:392) [DefaultIssueService.class:?]

        at com.atlassian.jira.bc.issue.DefaultIssueService.delete(DefaultIssueService.java:362) [DefaultIssueService.class:?]

        at com.atlassian.jira.web.action.issue.DeleteIssue.doExecute(DeleteIssue.java:27) [DeleteIssue.class:?]

        at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?]

        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67) [jira-api-7.0.0.jar:?]

        at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]

        at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]

        at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]

        at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]

        at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?]

        at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?]

        at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) [JiraWebworkActionDispatcher.class:?]

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [servlet-api.jar:?]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291) [catalina.jar:8.0.17]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.17]

        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.17]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.17]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.17]

        at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:86) [ChainedFilterStepRunner.class:?]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.17]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.17]

        at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22) [XContentTypeOptionsNoSniffFilter.class:?]

        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) [atlassian-core-5.0.3.jar:?]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.17]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.17]

        at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) [atlassian-core-5.0.3.jar:?]

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239) [catalina.jar:8.0.17]

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) [catalina.jar:8.0.17]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.jira.onboarding.postsetup.ui.PostSetupAnnouncementsFilter.doFilter(PostSetupAnnouncementsFilter.java:61) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:85) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) [?:?]

        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) [atlassian-core-5.0.3.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) [?:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-4.0.4.jar:?]

        at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) [?:?]

        at com.atlassian.plugin.servlet.fil

 

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Vasiliy Zverev
Vasiliy Zverev
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February 10, 2016

Try to follow this one: https://answers.atlassian.com/questions/36118933

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