Getting duplicate email notifications

Krithica Gowri Shankar May 25, 2017

Hi,

In a issue if i update a value say assignee am getting notified twice.

How to resolve this?

This is my notification scheme.

DM_Notification.PNG

Please let me know solutions to resolve this. What ever change i make i am getting notified twice.

 

Thanks,

Krithica

1 answer

0 votes
Jobin Kuruvilla [Adaptavist]
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May 25, 2017

Are you using the same email address for multiple accounts by any chance?

Krithica Gowri Shankar May 25, 2017

No i have only 1 account. 

Jobin Kuruvilla [Adaptavist]
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May 26, 2017

JIRA won't send duplicate notifications unless it is for different accounts. You might want to check the email server logs to see if there is anything wierd going on there.

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