Getting 500 Internal server error for comment creation


We are developing the plug-in connector for Atlassian JIRA and one of our client tools. During the analysis we came across a scenario for creation of issue comment.

We tried creating an issue comment without visibility value. Below are the details about the request.


URL - /rest/api/2/issue/issueId/comment

Method - POST

Request Body -


    "body": "Sample body.",

    "visibility": {

        "type": "role"




In response we are getting an error message   "Internal server error".

It would be great if any one you could let us know the behavior for this particular scenario and reason behind it.


Thanks in advance,


1 answer

You need not include visibility attribute unless you try to restrict comments for only particular role.

You can simply give as follow:


"body":"Sample body."


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