You can try Customer Case add-on for JIRA Cloud. This add-on doesn't require any license for agents, and works with generic user accounts.
Its cost is quite reasonable, so you can always start a trial subscription and see whether it is suitable for your needs.
If you have questions, you can visit this page: https://marketplace.atlassian.com/plugins/customer-case-for-jira/cloud/overview or contact me at: email@example.com.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs