Free add on for Service Desk?

Please confirm if anyone already working on free HelpDesk Add on for JIRA

Ask your question here...

3 answers

1 accepted

Hi, Khalid.

You can try Customer Case add-on for JIRA Cloud. This add-on doesn't require any license for agents, and works with generic user accounts.

Its cost is quite reasonable, so you can always start a trial subscription and see whether it is suitable for your needs.

If you have questions, you can visit this page: or contact me at:


0 vote

An add-on for doing what in JIRA Service desk?  What are you looking for here?

My Bad ... I mean any add on which works like JIRA Service Desk. We cannot buy more licenses for JIRA Service Desk. Any free tool which we can use as a add on for JIRA help us in logging tickets.

I'm not aware of any that duplicate Service Desk functions to much extent - there's some which will add bits of functionality that maybe do bits of it, but not a lot

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published Monday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

510 views 8 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you