Free add on for Service Desk?

Please confirm if anyone already working on free HelpDesk Add on for JIRA

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3 answers

1 accepted

5 votes
Accepted answer

Hi, Khalid.

You can try Customer Case add-on for JIRA Cloud. This add-on doesn't require any license for agents, and works with generic user accounts.

Its cost is quite reasonable, so you can always start a trial subscription and see whether it is suitable for your needs.

If you have questions, you can visit this page: or contact me at:


0 votes

An add-on for doing what in JIRA Service desk?  What are you looking for here?

My Bad ... I mean any add on which works like JIRA Service Desk. We cannot buy more licenses for JIRA Service Desk. Any free tool which we can use as a add on for JIRA help us in logging tickets.

I'm not aware of any that duplicate Service Desk functions to much extent - there's some which will add bits of functionality that maybe do bits of it, but not a lot

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