I have a subscription that uses a filter that will email me all unassigned issues. I would like the filter to only email me only if the issues are older than 30 minutes and the have not been assigned. It tried createdDate > -30m but this doesn't seem to work. Can anyone help?
You need to reverse the operator. Computers tend to think of human date/time as "a count of time fragments (usually milliseconds) since a base date". So "half an hour ago" is "now - 30 minutes"
Your createdDate > -30m is thinking backwards, using "now" as a zero point, but that's wrong, because the zero point is (usually) in 1970.
Half an hour ago is -30m, yes, so "created > -30m" means "created less than 30 minutes ago"
You need createDate < -30m
You just need to change the part that says:
So try this:
assignee is EMPTY AND (createdDate >= startOfYear() AND createdDate < -30m )
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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