As of about a week ago, one of our two users on JIRA Cloud was unable to log in. Error shown is "Failure in the Atlassian Cloud authentication system." We tried resetting his password, then logging in, error is the same. Now, as of two days ago I cannot log in either, error is the same. So we have completely lost access. I had a suppport ticket into Atlassian but have not heard back after several days. Is anyone else experiencing this, and is there a workaround, or a fix in the works?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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