Error while loading issue types

Hi there,

We're having problems when click on issue types to see the workflow.

IssueTypesError.png

 

Can anyone help us?

Thanks! 

3 answers

0 vote

What version of JIRA is it, and what errors are showing in the logs (if any)?

The version is 6.4.4 and the logs doesn't show anything.
 
 

If there is nothing in the logs, then this is almost certainly down to a network error.

0 vote

Have you tried to use the JIRA Database Integrity checker in order to check the workflow integrity?

https://confluence.atlassian.com/jira/using-the-database-integrity-checker-185729629.html

Hope it helps!

Cheers

L.F

Hi there, We tried to use Integrity Checker, but it was not effective. We still waiting for some help. Thanks!

So you need to rule out slow/unreliable network links next.

Have you eliminated network errors yet?

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