Error while loading issue types

Hi there,

We're having problems when click on issue types to see the workflow.

IssueTypesError.png

 

Can anyone help us?

Thanks! 

3 answers

0 votes

What version of JIRA is it, and what errors are showing in the logs (if any)?

The version is 6.4.4 and the logs doesn't show anything.
 
 

If there is nothing in the logs, then this is almost certainly down to a network error.

0 votes

Have you tried to use the JIRA Database Integrity checker in order to check the workflow integrity?

https://confluence.atlassian.com/jira/using-the-database-integrity-checker-185729629.html

Hope it helps!

Cheers

L.F

Hi there, We tried to use Integrity Checker, but it was not effective. We still waiting for some help. Thanks!

So you need to rule out slow/unreliable network links next.

Have you eliminated network errors yet?

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

274 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot