Error on importing Jira Back up

Hi All,

I am trying to import a xml file from JIRA 6.2.5 to JIRA 6.4. XML has all the backup from version 6.2.5

(I am trying to import a zip file having entities.xml and activeobjects.xml)

I am getting below error:

Error parsing export file. Your export file is invalid. This may be due to a CDATA bug in older versions of JIRA (http://jira.atlassian.com/browse/JRA-4980). Exception is org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.

Can some one help please?

 

1 answer

Have you tried the workaround described here ?

Hi Boris,

 

I have the same issue with an export from JIRA 6.4 which I want to restore into a JIRA 7.1.4

I've tried to workaround mentioned in http://jira.atlassian.com/browse/JRA-4980 but that didn't help. Do you have any other suggestions to fix this problem?


Kind Regards,

Geert

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Hipchat

Moving from Hipchat to Stride? Here’s what you’ll love

Heya, Hipchat friends! We’re so happy you’re checking out   Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...

61 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you