User has been given project admin role across all projects where stories originate. Still no luck in him being able to close a sprint.
Faced this problem today.
My user used for a board a complex filter which included Scriptrunner JQL functions and Portfolio hierarchies.
Resolved by adding an additional conditional to the JQL, which limited it to the projects I wanted, where my user had manage sprint rights.
So instead of the complex filter I used:
(Project = MyProject) AND (My complex filter JQL here)
Worked like a charm and fixed all "Manage Sprint" permissions.
I hoep this helps anybody
I had an issue like this. The user had permissions to all projects involved, which was just two projects with a total of 8 issues.
I found via the Test View > By Sprint feature the Sprint was appearing on two boards. The JQL for both boards checked out fine when looking at the issues in the Issue Navigator.
However, one of the boards filters caused the Projects In Board to state The projects in this board cannot be listed because of the complexity of the board filter.
Because the second board wasn't needed we deleted it and then the problem with completing the sprint went away.
I am confident we could of fixed the JQL on the second board so Jira could identify the boards contained, and then we could of completed the sprint as well.
Can you explain how to get to the Test View > By Sprint feature? We have multiple team sprint boards that pull in issues from lots of different projects, and I am unable to get our scrum masters access to manage sprints even though every single permission scheme in use has the scrum master user group in both Project Admin and Manage Sprints permissions. I have resorted to adding them to the jira-administrators group in the meantime, while I work with atlassian support to resolve this problem. Atlassian support told me that because our boards use complex filters, Jira simply ignores the permissions and won't allow users to manage sprints (they said for performance reasons).
And here is what I really want to know: if the jira-administrator group can manage sprints, with no apparent degradation in performance, then WHY THE HELL can't they create a sprint-manager user group that gives everyone in that group the ability to manage sprints?? Obviously this has been an issue for quite a while; it's incredibly disturbing that it hasn't been resolved yet.
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