Error in Bigpicture plugin for jira

Krithica Gowri Shankar September 21, 2017

I am just setting up a project and trying to work with this plugin… but I keep getting this error.

I am getting this warning when using BigPicture for my project Selection Tool programs:

big picture.jpg

Please let me know how to resolve this issue.

Thanks,

Krithica

2 answers

2 votes
Piotrek Romanczyk [SoftwarePlant]
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 21, 2017

Hello Krithica,

 

Thank you for your inqury.

As you've probably noticed - warnings which you've received are caused by the inappropriate setup of screen schemes which is a source of 'scope miscommunication' within our plugin and a JIRA project. Even though you did not receive these messages before the issue persisted and it is recommended to fix it to avoid problems with the add-on and a project in the future.

Full documentation with a 'how-to' video can be found in this article. To learn more about warnings pop-ups in your plugin, I would also recommend to get familiar with this know-how.

 

If you have any additional questions regarding this matter or need help with scope configuration, please contact our Support team via the ServiceDesk.

Kind Regards,
Piotr

1 vote
Tom Kucharski _SoftwarePlant_ September 23, 2017

Hello Krithica, 

Please refer to the release notes below as it seems the issue has been solved:

https://softwareplant.atlassian.net/wiki/spaces/BP/pages/129335339/Release+Notes+-+6.7.3

The issue I am referring to can be found here:

https://softwareplant.com/jira/browse/PPM-1973

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