Error in Bigpicture plugin for jira Edited

I am just setting up a project and trying to work with this plugin… but I keep getting this error.

I am getting this warning when using BigPicture for my project Selection Tool programs:

big picture.jpg

Please let me know how to resolve this issue.

Thanks,

Krithica

2 answers

Hello Krithica,

 

Thank you for your inqury.

As you've probably noticed - warnings which you've received are caused by the inappropriate setup of screen schemes which is a source of 'scope miscommunication' within our plugin and a JIRA project. Even though you did not receive these messages before the issue persisted and it is recommended to fix it to avoid problems with the add-on and a project in the future.

Full documentation with a 'how-to' video can be found in this article. To learn more about warnings pop-ups in your plugin, I would also recommend to get familiar with this know-how.

 

If you have any additional questions regarding this matter or need help with scope configuration, please contact our Support team via the ServiceDesk.

Kind Regards,
Piotr

Hello Krithica, 

Please refer to the release notes below as it seems the issue has been solved:

https://softwareplant.atlassian.net/wiki/spaces/BP/pages/129335339/Release+Notes+-+6.7.3

The issue I am referring to can be found here:

https://softwareplant.com/jira/browse/PPM-1973

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

246 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot