Error during upgrade form 6.3.15 to 6.4.15

Hey all

I got a following error during update my JIRA instance 

Exception thrown during upgrade: Indexing completed with 1 errors
com.atlassian.jira.index.IndexingFailureException: Indexing completed with 1 errors
	at com.atlassian.jira.index.AccumulatingResultBuilder$CompositeResult.await(AccumulatingResultBuilder.java:239)
	at com.atlassian.jira.issue.index.DefaultIndexManager$6.await(DefaultIndexManager.java:893)
	at com.atlassian.jira.issue.index.DefaultIndexManager.obtain(DefaultIndexManager.java:924)
	at com.atlassian.jira.issue.index.DefaultIndexManager.await(DefaultIndexManager.java:889)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:602)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:569)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:550)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:420)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndex(DefaultIndexManager.java:506)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:83)
	at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)
	at com.sun.proxy.$Proxy15.reIndex(Unknown Source)
	at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build64001.fixBrokenIssues(UpgradeTask_Build64001.java:179)
	at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build64001.doUpgrade(UpgradeTask_Build64001.java:79)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:814)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:681)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:540)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:475)
	at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:410)
	at com.atlassian.jira.upgrade.UpgradeLauncher.checkIfUpgradeNeeded(UpgradeLauncher.java:107)
	at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:55)
	at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:49)
	at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:140)
	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:345)
	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:215)
	at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:124)
	at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:33)
	at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:86)
	at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
	at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:81)
	at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:72)
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4992)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5490)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1575)
	at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1565)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at java.lang.Thread.run(Thread.java:745)

 

 

 

 

I already try solution describe at : solution and still got error

 

 

Thanks in advice for all hint

1 answer

Do a full lock reIndex:

  1. Choose  > System
  2. Select Advanced > Indexing to open the Indexing page.
  3. This page allows you to choose the lock re-indexing option:

    • Lock JIRA and rebuild index — This will delete and rebuild all indices, including the comment and change history indices.

Also check out these links:

link1

link2

link3

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