Error connecting to the database: Could not create connection to database server. Attempted reconnect 3 times. Giving up.

JIRA is not allowing me to connect to Bugzilla it stops me with the error - Error connecting to the database: Could not create connection to database server. Attempted reconnect 3 times. Giving up.

I followed the procedure given in this link. - 

https://confluence.atlassian.com/adminjiraserver071/importing-data-from-bugzilla-802592828.html

Can anyone please help.

1 answer

This widget could not be displayed.

Either it can't reach the Bugzilla database server, or you've given it bad credentials.  You'll need to check and fix those.

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