Error When Trying To Import Test Cases Using Zephyr Importer Tool


I am using a JIRA On demand service and using zephyr to manage our tests. We are attempting to use the importer to get a load of business tests quickly into JIRA.

We have in the recent past been able to do this. However, now whenever we try and use the importer the error I get is -

Tue Oct 11 13:09:01 BST 2016 Unable to add testcase ending at rowNumber - 124. Error:Unexpected response code: 404



<!DOCTYPE html>



        <title>Action not found</title>

        <link rel="shortcut icon" href="data:image/png;base64,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">


            html, body, pre {

                margin: 0;

                padding: 0;

                font-family: Monaco, 'Lucida Console', monospace;

                background: #ECECEC;


            h1 {

                margin: 0;

                background: #AD632A;

                padding: 20px 45px;

                color: #fff;

                text-shadow: 1px 1px 1px rgba(0,0,0,.3);

                border-bottom: 1px solid #9F5805;

                font-size: 28px;


            p#detail {

                margin: 0;

                padding: 15px 45px;

                background: #F6A960;

                border-top: 4px solid #D29052;

                color: #733512;

                text-shadow: 1px 1px 1px rgba(255,255,255,.3);

                font-size: 14px;

                border-bottom: 1px solid #BA7F5B;





        <h1>Action not found</h1>


        <p id="detail">

            For request 'POST /connect/rest/teststep/25163?projectId=10300'






I have read some of the other posts about regenerating API Keys (which I have done) and also I am a sys admin, despite this I am still getting the error.


Any thoughts?




2 answers

1 accepted

Hi Matthew,

With respect to the new updates being pushed to Zephyr for Jira cloud, you might be ran into these errors.
Please download the latest ZFJ importer utility jar v-0.38 from the link below

Use this latest importer utility to import the test cases and let us know if the issue persists.


Zephyr Support.


Hi Swapna

I installed the latest version of the importer and it is now working fine for me

Thank You


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