When we try to process invoices using the ictime plugin we get an error message "Error when checking Invoice Data ... please try again". I haven't found any common thread between issues that are affected this way. When I look at the catalina log, I see this whenever I try to process invoices:
Uncaught exception thrown by REST service: null java.lang.NullPointerException at de.iconcept.ictime.stores.DefaultItemStore$1.doInTransaction(DefaultItemStore.java:50) at de.iconcept.ictime.stores.DefaultItemStore$1.doInTransaction(DefaultItemStore.java:39) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25) at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34) at sun.reflect.GeneratedMethodAccessor156.invoke(Unknown Source) ... 1 filtered at java.lang.reflect.Method.invoke(Method.java:497) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:30) at com.sun.proxy.$Proxy43.doInTransaction(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:497) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:161) at com.sun.proxy.$Proxy43.doInTransaction(Unknown Source) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:497) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) at com.sun.proxy.$Proxy916.execute(Unknown Source) at com.atlassian.activeobjects.internal.SalTransactionManager.inTransaction(SalTransactionManager.java:42) at com.atlassian.activeobjects.internal.AbstractLoggingTransactionManager.doInTransaction(AbstractLoggingTransactionManager.java:16) at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.executeInTransaction(EntityManagedActiveObjects.java:198) at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects.executeInTransaction(TenantAwareActiveObjects.java:331) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:497) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) at com.sun.proxy.$Proxy4037.executeInTransaction(Unknown Source) at de.iconcept.ictime.stores.DefaultItemStore.create(DefaultItemStore.java:39) at de.iconcept.ictime.stores.DefaultItemStore.create(DefaultItemStore.java:20) at de.iconcept.ictime.managers.DefaultInvoiceManager.createInvoice(DefaultInvoiceManager.java:135) at de.iconcept.ictime.services.DefaultInvoiceService.createInvoice(DefaultInvoiceService.java:126) at de.iconcept.ictime.services.DefaultInvoiceService.createInvoiceWithInvoiceItems(DefaultInvoiceService.java:263) at de.iconcept.ictime.services.DefaultInvoiceService.buildInvoice(DefaultInvoiceService.java:243) at de.iconcept.ictime.rest.RestResource.createInvoice(RestResource.java:4141) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:497) at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60) ... 13 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) ... 1 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) ... 101 filtered at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40) ... 72 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)
Not really sure how I can troubleshoot further.
Please update ictime to v. 5.2.12, which corrects this (check the JIRA Issue ICTIME-720 for details).
This question has been answered here:
https://answers.atlassian.com/questions/87257
Looking here, this should however be a blast from the past (i.e. old version of the plugin), issue was resolved in 2013:
https://eventespresso.com/topic/error-when-sending-manual-invoices/
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I'm not sure how your first link relates to "processing invoices". That seems to deal with logging time?
I'm also not really clear on how the eventespress link relates (that looks like a wordpress plugin?)
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