Hi, I was trying to import a backup of my JIRA system to JIRA Cloud and I got the following not very useful looking error message:
What does this mean? I'm running a fairly old version of JIRA server I'm sure - v5.2.8 - maybe I need to upgrade first?
You absolutely need to upgrade first. Please read – https://confluence.atlassian.com/display/JIRAKB/Migrating+from+JIRA+Server+to+JIRA+Cloud
We recommend being on the latest release of JIRA Server when importing to JIRA Cloud, so as to avoid any problems with the importing of the XML backup.
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