Epic labels not copid to related tasks

I'm trying to set up an automation that takes the labels from one project that contains our epics and creates all those same labels on all of the issues linked in that epic - no matter what project they are in.

Automation is saying that it cannot find any linked issues and therefore does not update anything.

Is this because the epic and linked issues are in different projects?


1 answer

0 votes
Nick Menere Community Champion Mar 06, 2017

Hi Dion,

Thanks for using Automation for JIRA. You can definitely do this using a "Global rule". To do this, you need to be a global administrator and create the rule (or edit it) from the global admin page. There is a link in the top right of the project page to get here. In Global Admin, simply open the rule you already have and on the details page edit the project to be "Global". This will also affect the Trigger for the rule so you may need to add a condition to only run the rule for that original project.

When rules are created for a project, all actions only affect rules with in that project. This is done to prevent permission escalation for Project Admins. 


ah, silly Me.

Thank you very much.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,415 views 21 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you