Currently we have a transition that goes from "IN WORK" --> "CLOSED". Our users click the "Send to Close" button which then brings up a final screen to input additional information. Two field are supposed to be changed to "Discrepancies = Closed" and "Open items = closed". Our users can currently click submit with these items open and this moves the issue to "Closed" on the workflow. Is there a way to implement a Validator of sorts that will not allow the transition until both of these 2 fields are changed to "Closed"? We want the users to be forced to change these items in the actual "Move to Close" screen. Thank you.
Yes you can. There are a couple of add-ons that will allow you to add Validators to check if a certain field has either:
...during a transition. Try searching the Atlassian Marketplace and see on what suit your needs. Start with JIRA Suite Utitliies, JIRA Misc Workflow Extension and/or JIRA ScriptRunner.
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...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...
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