I am able to create issue and set custom field value from plain email. I am unable to set value from email body when email format is html or rich text.
Is anybody know how to solve it?
When you extract value from email body, email this issue always uses the text version of the email body to match the regex.
Can you please share your regex, your field type and a est email with me? Feel free to send me emails directly to my email address.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs