Email From on Project-Specific Basis?

I'm currently changing the email settings for our JIRA instance. I noticed in the Administration section under system that the syntax for "Email From" is defaulted to ${fullname} (JIRA). I'm assuming the ${fullname} populates with the name of whichever user triggered an event that sent an email - for instance, if we have a JETI template post function on a workflow transition, the fullname replacement variable will populate with whoever clicked the transition. My question is, is it possible to change this setting on a project-specific basis? For example, is it possible to have all emails sent from a specific project sent by one defined user, no matter which user triggers the email? 

 

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Hi Kenneth,

Yes, this is possible.

In you JETI config, you must have Contexts setup. In the contexts, you can find attributes called "From Address" and "Sender Name".

 

Now you have two options:

  1. Create a separate context for your projects and configure from address, sender name with the values for the projects
  2. If you do not have many projects, you can configure a single context and use Velocity Markup in the From Address and Sender Name, like:
    #if("ABC".equals($!issue.projectObject.key))abc@domain.com#elseif ("DEF".equals($!issue.projectObject.key))def@domain.com... #end
  3. You can configure project specific sender names

Tibor

 

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