Edit a user's "Full Name" as a JIRA Administrator

JIRA > User Management > a user > Edit > The full name field is shown but disabled and not editable. Asked the user to go to his/her profile, edit, manage, etc. – the full name is ok there, but is still wrong in JIRA.

1 answer

@Andre Beland there is a workaround I found in another topic and it works: https://answers.atlassian.com/questions/39444921

This does not work anymore

That is correct.

Cloud uses nothing but "external" accounts now. 

Google accounts or SAML based ones are controlled in their respective directories.

Atlassian accounts belong to the users, not the administrators or the organisation.  Users can change their full name on their account, but random admins can not because it's not their account.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

391 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you