Community
Products
Jira
Jira Core
Questions
Edit a user's "Full Name" as a JIRA Administrator

Edit a user's "Full Name" as a JIRA Administrator

JIRA > User Management > a user > Edit > The full name field is shown but disabled and not editable. Asked the user to go to his/her profile, edit, manage, etc. – the full name is ok there, but is still wrong in JIRA.

1 answer

0 vote

@Andre Beland there is a workaround I found in another topic and it works: https://answers.atlassian.com/questions/39444921

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

This does not work anymore

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

That is correct.

Cloud uses nothing but "external" accounts now.

Google accounts or SAML based ones are controlled in their respective directories.

Atlassian accounts belong to the users, not the administrators or the organisation. Users can change their full name on their account, but random admins can not because it's not their account.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Products

Interests

Groups

Community resources

Support

Edit a user's "Full Name" as a JIRA Administrator

1 answer

Suggest an answer

How to earn badges on the Atlassian Community

Kelvin Yap

5 ways you can make the most of Jira Software and Bitbucket Cloud

Atlassian User Groups

Find my local user group

Groups near you