we are using JIRA for our software development and support.
I´m responsible for sales and we are searching for a ERP system.(German)
We would like to know if there are any ERP/CRM system which are already conected with JIRA.
We need to have a database with all companies and contact persons. We would like to follow all contact with the clients.
We need to write proposels for new issues.
We would like to have price list for our different product. (also hardware)
Additionally it would be nice to do the accounting with the system.
Also a document management would be nice.
It would be nice to hear from you. Thank you for your support.
CRM/ERP can be built inside JIRA - here is one example: https://marketplace.atlassian.com/plugins/ru.teamlead.jira.plugins.teamlead-crm-plugin-for-jira/server/overview
We at Botron have a lot of experience building custom CRM systems on top of JIRA the value here is that you can correlate customer request, support tickets with the company accounts very easily.
If you want to use Salesforce there is a good connector built by Service Rocket - https://marketplace.atlassian.com/plugins/net.customware.plugins.connector.salesforce.salesforce-connector-plugin/server/overview
With regards of the ERP and documentation management a combination of custom process in JIRA and Confluence can do the work. But I will need more details to be able to suggest something concrete.
If you are interested write here or drop us an email at email@example.com
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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