Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

During JIRA localserver installation, I wasn't given the option of importing database from the cloud

During JIRA local server installation, I couldn't see the option of importing cloud database backup. Please help

 

Bing

1 answer

1 accepted

0 votes
Answer accepted

Hello @bing

Welcome to the Atlassian Community!

As you can see in the official documentation to migrate Jira Cloud to Server, the question that pop-up asking if you have any existing data should be displayed on step 2:

In step 2 of the setup wizard (Application Properties), you'll be asked whether you have existing data. Click Import your existing data, and follow instructions to import your XML backup.

When importing, you might see a warning that you're importing data from an earlier Jira version. You can ignore it and continue with the import.

Can you confirm what is the screen displayed to you at step 2 when following the setup wizard?

Additionally, please check in the documentation if you have missed any steps or considerations before migrating:

Migrating from Jira Cloud to Server 

Let us know if you have any questions.

Hi Petter,

Appreciated your insight help.

It isn't clear in the official documentation to migrate Jira Cloud to Server.

The option of "importing your existing data" comes after you click "Built-in" option.

At the very beginning of database setup, you are only given 2 options:

1. Built-In databse

2. Your own database

I mistook that "importing your existing database" was after selecting "your own database" option.

It's all good now.

Thanks a lot!

Bing

Hello @bing

Thank you for the feedback.

We will provide it to our PMs so they can consider a way to clarify better the steps to import an existing Cloud backup when installing Jira server. Maybe a smooth change in the documentation would make it clear.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

4,561 views 12 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you