I have a problem when manage our users, when I add the new user from crowd and sync it to JIRA,
There is 2 users appear in JIRA like this example:
Both have the same username account, the email is something like this:
Both have same list of group but only 1 have actual user access log to it (Smith, John)
I have encounter this for a few times, but since user was confused so I have to delete the duplicated(John Smith with no user access log).
Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs