Hello we have created the Due Date for the CSV Import in following format

DAIENTRY-643,,Automatic Driver Recommendation (ADR),Feature Dependency,Traffic Information,cfuehring,,2015-05-06,E21.0,FL TTS,,


But after Import another Date is shown why.......

7 answers

1 accepted

here is a version of your test file but saved with the extension .txt rather than .csv. The JIRA Import does not worry about the extension. This file has the format yyyy-MM-dd.

i did not get what you told about saving it as txt but i will make a new try opening my here attached csv file with editor windows and than save it...date appears as you saw it too and than i will give Jira yyyy-MM-dd

Hi Corinna Führing

Dates are frequently challenging as there are so many configuration choices you can make. So from your example you were expecting this to be imported as 6th May 2015 or 5th June 2015? And what date did you actually get?

Once you work out the format that is correct for your configuration it will then be possible to upload and correct using the same values.

Hello thanks. i wanted it to be the 05-05-2015 but I actually got the 28-12-2014

JJJJ-MM-TT; this is the format of the Date in the Excel file, but later on we exported it to a csv file and it was text and than into Jira

That is strange. I can not spot an obvious correlation between those two dates 28-12-2014 and 05-05-2015. I have just tried an import on my local development instance and that wanted dates in the format YYYY/MM/DD which is year then month then date. This might be worth a try with a single record to see what you get.

we are sitting in Germany here....but JJJJ-MM-TT hh:mm should do the same ?

Hi @Corinna Führing In principle this is the same date/time stamp but without knowing what configuration settings are on your JIRA instance it is difficult to be able to say it will be treated the same. I would personally create a short import file with a variety of different date formats until I find the one that works for JIRA. You can then match your excel format to that and export.

uf Ok i will keep on trying..i try with englisch Date Format now...

Hy i changes my System Format to English (USA) could you give me a hint how to format my Date Cell now ? so it will work ?

how can this be so xxx dificult i am putting the Jira Date Format now in my Excel shee but still unable to parse the due date..it seems when exporting Excel File into csv File it looses my Date Format. because if I go back standard Format is put again on my Date Cells ....

i feel when i save my excel file as csv file i can not keep my Date Format...however if I save is as a normal Excel File the new format is recognized and keeps as this

So if we work on the challenges you face. 1. The correct format for your JIRA configuration. 2. The export from Excel. If we focus with 1 to start with. As I suggested earlier take one of your existing CSV files and edit the top 5 or so entries with different date formats and remove all the other records and then import to see which date format is accepted. Then with regard to the Excel export we can tell which format we need to export as.

Hy thanks i did nothing was working....my look and feel configuration for Complete date is following YYYY-MM-dd HH:mm

but whatever i am doing, after closing Excel File Date Format or Format is set back to Standard.....c ant keep my Date Format

@Corinna Führing
Ok lets step back and work through this one step at a time.
From your comment above you have a layout as follows.
DAIENTRY-643,,Automatic Driver Recommendation (ADR),Feature Dependency,Traffic Information,cfuehring,,2015-05-06,E21.0,FL TTS,,

So if you run the csv importer and set the date format to be yyyy-MM-dd (note the different case for Months mm means minutes.)

image2016-1-6 0:4:17.png

This should then import your file using that date format.

I will now try an import with that file again. I checked that if i introduce a Date in the Editor following format appears 10:11 AM 1/6/2016 so I wonder if your format in JIRA will work out–very confusing everything Thanks

Ok so your format is not 2015-05-06 but is 10:11 AM 1/6/2016 so the date format you need to use on the mapping is hh:mm a MM/dd/yyyy assuming that the date in your example is 6th January and not 1st June

ok ill try agaon i just checked our first solution , import works perfect but agian wron date 2014-12-28 appears...maybe new format is solution thansk

Unable to parse date: 2015-05-06 ).;

Corinna, Could you please attach the first 5 lines of the file you are trying to import, so that I can confirm the format I have given you matches. As I am now confused as to what date format you are trying to import. Also please indicate which part of the date is month and day.

Due Date.jpgby the way: this is how my due date of Parent ID appears , different from System Dates

and my date i want to have finally is six of may of 2015

i open this file with editor not with excel

Ok in this example you have 2015-05-06 representing 6th may 2015 and so the date pattern for this is yyyy-MM-dd

wait if I open this file now on my comp i see date as 5/6/2015 ??

in the editor did you see it as 2015-05-06 in the editor ?

The file you supplied showed up as 2015-05-06 in my text editor. Did you open in Excel or a text editor? Excel has a habit of reformatting dates to your "Preferred" format but it does not alter the underpinning date format.

in my editor it shows up as 5/6/2015 ok but anyhow am i right in understanding: a) i do not care about excel format in cells i just open csv file with editor and look at date format i see there in my lines b) than in import wizard i change the date according for 5/6/2015 (meaning 06.05.2015) i will put MM/dd/yyyy and than it should work....?!

I am beginning to think that your issue is related to the display method of your different tools not matching the underpinning data. So if you can confirm that the format in the csv file you are using is 5/6/2015 then MM/dd/yyyy is the correct format.

yes but as I said if i press F5 in my editor system gives my following Data for today....11:36 AM 1/6/2016

Your test file that you attached looks like this. Parent ID,Issue ID,Summary,Issue Type,Component,Reporter,Priority,Due Date,FixVersion,Doors Feature List Name,Assignee DAIENTRY-643,,Automatic Driver Recommendation (ADR),Feature Dependency,NavCtrl,cfuehring,,2015-05-06,E21.0,FL TTS,, DAIENTRY-643,,Automatic Driver Recommendation (ADR),Feature Dependency,Map Compilation,cfuehring,,2015-05-06,E21.0,FL TTS,, DAIENTRY-643,,Automatic Driver Recommendation (ADR),Feature Dependency,Route Guidance,cfuehring,,2015-05-06,E21.0,FL TTS,, DAIENTRY-643,,Automatic Driver Recommendation (ADR),Feature Dependency,Traffic Information,cfuehring,,2015-05-06,E21.0,FL TTS,, and the date format here is yyyy-MM-dd

What text editor are you using to look at your csv files? Notepad in windows? TextEdit on a Mac? None of these should alter the underpinning format. Note you may need to override the default editor for csv files when you open the file. Try changing the .csv to .txt on your filename to help pick a text rather than csv editor.

ok i opened the file now again but from this page so i have your look, if i open it with editor it appears what you say if i open it with excel it appears as 5/6/2015 BUT if i open my source file for this attached file here with editor it appears as 5/6/2015 in editor.... so it looks like it changed somehow....no i download the file from this site and import it inn Jira again as you said

Editor.jpgi am opening it with this editor i have windows excel 2013

I am not familiar with Editor so this may be your text editor but Wordpad will allow you to see the file content without changing any of the display format. I would avoid Excel as it changes your display (as you have seen) and if you save from Excel it will alter your base file as well.

now i did it with this file and it worked perectly !!!!!!!but i have no clue anymore how i get this file and what i did..how can i create this files out of my excel sheets ???

Great news that this worked for you and you now have a working approach which confirms imports to JIRA are working. So what we need to do now is work through your export from Excel to CSV to understand what format (or possibly formats) are being exported from Excel. So if you now go into your Excel spreadsheet and save it as CSV then open in Editor you should be able to see the format in your file.

ok i am creating now a nex excel file with the import test dates- First question if I fill in due date now...how shall i do.. all the cells are formated Standard up tp now

Ok for simplicity sake I would retain the standard formatting for now and only create 3 or 4 lines of items. Then save as csv. Open the csv in Editor (not Excel) and confirm the format of the date columns. Then load this in to JIRA setting the date format to match what you saw in Editor (NOT what you see in Excel). Confirm these are loaded correctly and then continue with all the other items.

ok i ll do but i think than i have the same problem as before since i have no txt file than....that s the way i did before i think..i will open with editor you see i the screenshot up here

06.05.2015 this is how my date now appears in editor i will proceed to import dd.MM.yyyy

oh my godness it worked finally.........my good but honestly why c ant say highlight in Jira Guide that you should adapt date format tin Jira to editor look ..i the end it s so easy ?!!!Thanks so much for your pacience and Support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Congratulations on getting it uploaded. Your problem seemed to stem from the reformatting that Excel did when it reopened your CSV files. Along with getting to grips with the different date formats. As we now have this challenge answered could you accept the answers?

For sure..thanks again..sure you are working for Atlassian University ?? Have a great day !!!!!!Mine got much better now!

HI Corinna, I work for Adaptavist but we do deliver a lot of the Atlassian University training courses. Glad to help make your day better.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

56 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you