Doing JIRA Searches in Chrome does not work

Hi All,

I have a strange one.    One particular user when they do a Basic or Advanced search comes up with a completely empty results.   Even the the search is as simple as text ~ "user", which when I do I get 1000s of results.  Also I "su" and go in as the user and the problem does not happen.    She is using Chrome.  Before putting anything into the advance search JQL the issues show.  The top issue's summary says "user cannot find ..".  From there typing into the JQL summary ~ cannot or summary ~ user or anything comes up completely empty results?!?  I had the user switch to IE and the problem did not happen so it is something with her Chrome session, but I have never seen anything like that before.

I did find this in the error log:

2016-11-03 09:59:38,084 http-bio-8443-exec-14620 WARN hcohen 599x773112x4 1lynpio 10.11.202.72 /secure/AjaxIssueAction!default.jspa [filter.processor.nav.IssueActionProcessor] Can not detect issue; returning unmodified responce

Has anyone else ran into this? 

Any thoughts on how to resolve?

Thanks!

Robert

2 answers

Same issue by us: 

2017-01-17 12:00:51,643 http-bio-8080-exec-4491 WARN michaelk 720x888187x1 ul9422 192.168.0.67,127.0.0.1 /secure/AjaxIssueAction!default.jspa [filter.processor.nav.IssueActionProcessor] Can not detect issue; returning unmodified responce

Are you using "Field Security" plugin from quisapps? We have the same problem and have narrowed it to this plugin. 

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

240 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot