Does the number of issues significantly slow down JIRA?

We want to create an inventory of our company's servers on JIRA. We have 1000 servers we want to upload as issues. We also use JIRA for normal project management. Let's just say that our JIRA server eventually had 100,000 issues, does this have a significant effect on JIRA's performance?? Thanks!

 

2 answers

This widget could not be displayed.
Steven Behnke Community Champion Apr 04, 2016

No, not really. It honestly depends on your usage. 

JIRA only returns 50 at a time in the Navigator, and only 1000 at a time via API – This offers consistent performance as you page through the results depending on your method of choice. Where I have seen issues is when teams attempt to hook a backlog of 3,000 issues up to a Scrum Board – The performance of a small-team board using a backlog of that size is poor.

Usually I see poor performance when the system-host or the JVM settings aren't tuned for the instance. This typically results from system administration who doesn't know how to handle java-based applications running in Tomcat.

Plugins and other customizations will affect performance much more than issues. Ultimately resolving all issues that are done, canceled, etc is the best way to go. That removes them from a lot of reporting calculations.

This widget could not be displayed.

Yes, as JIRA grows, you'll find some things get a bit slower.  There's no simple "number of issues = certain load" rule though because the factors are number of issues, projects, patterns of use, active users, types of use, integrations and more (although it's number of users and complexity of permissions at the top of the list)

Modern hardware will work fine for 100,000 issues though.  I'd use the word "large", but it's at the lower end of that classification (I've worked with 2 million issues in older versions of JIRA where the code really didn't scale at all, unlike now, where it's much improved, and that was workable)

You will be fine, but you'll want to monitor it as it grows.  Lovely general principles are covered by Dan over at https://summit.atlassian.com/archives/2013/inside-the-massive-team/the-not-so-dark-art-if-atlassian-performance-tuning   (Yes, I work for Dan, so I'm a bit biased, but even if I hadn't been there for all his practice runs and worked for someone totally different, it's still an excellent talk)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

165 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you